Customer Testimonials
Ever since James Whalen founded The Whalen Company in 1962, our employees have strived to make our customers happy. We recognize that treating our customers the right way is a core tenet of the company and are committed putting in the extra work to treat our business partners well.
Take a look at our customer testimonials from our very satisfied customers and business partners who have invested in Whalen fan coils and water source heat pumps.
Victor sent us the below thank-you note after working on a project with him in Vancouver, Canada. Nearing the very end of the project, Victor had a very late addition to a suite being customized and needed a specific HVAC unit. The deadline to build and ship the unit was very tight in order to meet the construction schedule.
Whalen was able to build and ship the unit, and we were very happy to help Victor before the deadline.
Just wanted to send you a thank you note for getting that unit out to us.
We appreciate your determination to get this matter resolved and keep our client happy. I wish all suppliers worked to the level of service that Whalen does to meet and exceed their customers’ expectations. Whalen has once again gone above and beyond and we thank you very much for your hard work.
Outstanding job on getting this matter closed out for us and look forward to seeing you next week.
Thanks,
Victor Cimaglia,
Vice President/Director
DMS Hydronic Mechanical Ltd.